American Health Care Association (AHCA)

  • 2004 Step II Quality Award
  • 1996 Step I Quality Award

Vetter Senior Living Quality Awards

  • 2009 Quality Care
  • 2007 Quality Life
  • 2004 Quality of Reputation
  • 1996 Quality of Facility
  • 1992 Quality of Personnel

State of Nebraska Deficiency-Free Surveys

  • 1999, 2001, 2002, 2003, 2005, 2015

Injury-Free Celebrations

  • 2018 – Eight Years Injury Free workplace

LogoMyInnerView Excellence in Action Award

  • 2016              Team Member & Customer Satisfaction
  • 2014-1015    Customer Satisfaction
  • 2013-2014    Customer Satisfaction
  • 2012-2013    Customer Satisfaction
  • 2011-2012    Team Member & Customer Satisfaction
  • 2010-2011    Team Member & Customer Satisfaction

Healthcare quality should be recognized, which is why National Research Corporation, the parent company for My InnerView, conducts the annual Excellence in Action award. Excellence in Action is presented to skilled nursing homes that achieve outstanding resident and/or employee satisfaction.

The Excellence in Action award is presented to any My InnerView client facility that meets the following criteria:

  • Completed a customer (Resident & Family Experience) or workforce (Employee Engagement) satisfaction survey during calendar year 2011, using standard facility instruments (may or may not include custom questions)
  • Had a minimum of 10 responses, with a minimum 30% response rate
  • For customer satisfaction award: Scored in the top 10% of qualifying facilities on the question “What is your recommendation of this facility to others?” in terms of percentage of respondents rating the facility as “excellent”
  • For workforce satisfaction award: Scored in the top 10% of qualifying facilities on the question “What is your recommendation of this facility as a place to work?” in terms of percentage of respondents rating the facility as “excellent”

Source: www.nationalresearch.com

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